UCSF Employee Coping and Resiliency Program

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The UCSF Department of Psychiatry, in partnership with UCSF Human Resources and the Center for Digital Health Innovation, has launched a new program specifically for UCSF faculty, staff, and trainees to provide additional mental health assessment, treatment, and referral resources to our valued colleagues who are experiencing distress related to the COVID-19 pandemic. These services are available to all UCSF employees, regardless of their personal health insurance carrier or status.

The UCSF Employee Coping and Resiliency Program uses a simple and confidential online screening tool to connect UCSF employees with a wide array of emotional support services, including:

  • A curated collection of online self-management tools (webinars, apps, videos, and other resources)
  • Timely access to assessment and ongoing clinical care as needed for those experiencing moderate to severe symptoms
  • Interventions for specific groups in need of specialized support (front-line providers, staff who have tested positive for COVID-19, etc.)

Employees requesting assessment and ongoing care through the Cope Program will have the option to be treated by UCSF Psychiatry clinicians or, if they prefer, to be connected with their existing health provider.

In addition, employees seeking help with substance use issues will be connected with Bright Heart Health, a telehealth treatment program not affiliated with UCSF. (Please note that this a referral only; UCSF does not control costs or ensure insurance coverage for services provided by Bright Health Health.)

To utilize the program, UCSF faculty, staff, and trainees should visit tiny.ucsf.edu/cope or text COPE to 83973.